These terms apply to every purchase from and every use of hairfren.com. By placing an order you agree to them. If you do not agree, please do not use the site.

1. Who we are

HairFren is an online store based in Texas, United States. Contact: hello@hairfren.com, 123 Placeholder Street, Suite 100, Austin, TX 78701.

2. Eligibility

You must be at least 18 years old to buy from us. Minoxidil is not intended for anyone under 18.

3. Products

Our over the counter products (5% minoxidil for men, 5% minoxidil for women, hair fibers, hair gummies) are sold as described on each product page. Product images are for illustration and packaging may vary.

Prescription strength products (15% and 3% minoxidil) are not sold on this site. The pages describing them are informational and offer a waitlist only. Any prescription strength product can only be obtained with a valid prescription from a licensed healthcare provider, dispensed by a licensed pharmacy. HairFren does not prescribe, compound, or dispense prescription medication.

4. Not medical advice

Content on this site, including blog posts, FAQs, and product descriptions, is for general information. It is not medical advice and does not replace a conversation with your doctor or pharmacist. Read and follow the Drug Facts label on every product. Stop use and ask a doctor if you have chest pain, rapid heartbeat, faintness, dizziness, sudden unexplained weight gain, swollen hands or feet, or scalp irritation that continues.

5. Pricing and payment

Prices are in US dollars and may change without notice. The price charged is the price shown at checkout. Sales tax is added where required. We accept cryptocurrency only. HairFren accepts Bitcoin (BTC), Litecoin (LTC), Monero (XMR), Ethereum (ETH), Solana (SOL) and USDC, plus supported tokens on Base, Solana and Ethereum. Connect your wallet and pay with an eligible token you already own, or pay BTC, LTC or XMR by scanning a QR code or sending to a payment address. Token availability depends on liquidity and a working payment route, so not every token is guaranteed to be supported. Crypto payments are final once confirmed on the network; refunds under our returns policy are issued in the same cryptocurrency, or in USDC at our discretion, at the USD value of your order at the time of purchase. Network fees are paid by the customer. We do not accept credit or debit cards. Your order is accepted when we send a shipping confirmation.

6. Shipping

We ship within the United States. Orders over $50 ship free. Most orders leave our Texas facility within 1 to 2 business days. See our Shipping and Returns page for details. We are not responsible for delays caused by carriers or weather, but we will always help you track a package.

7. Returns and refunds

If you are not happy with a product, email us within 30 days of delivery for a refund or replacement. Full details, including what is and is not returnable, are on our Shipping and Returns page.

8. Order problems

If something arrives damaged, leaking, or missing, email a photo to hello@hairfren.com within 7 days and we will make it right at no cost to you.

9. Accounts

You are responsible for keeping your account password private. Tell us right away if you think someone else has used your account.

10. Acceptable use

Do not use the site to do anything illegal, to interfere with the site, to scrape our content, or to resell our products as your own brand without written permission.

11. Intellectual property

The HairFren name, logo, text, graphics, and page designs are ours. You may share links to our pages. You may not copy our content for commercial use without permission.

12. Limitation of liability

To the fullest extent allowed by law, HairFren is not liable for indirect, incidental, or consequential damages arising from the use of the site or our products. Our total liability for any claim is limited to the amount you paid for the product in question. Nothing here limits rights you have under law that cannot be waived.

13. Disputes

These terms are governed by the laws of the State of Texas. If we have a disagreement, email us first and we will try to sort it out within 30 days. If we cannot, disputes will be handled in the state or federal courts located in Travis County, Texas.

14. Changes to these terms

We may update these terms. The date at the top tells you when. Continued use of the site after a change means you accept the new terms.